From a product link to your doorstep — a simple, transparent four-step process.
Choose your desired items from 1688.com, Taobao, Tmall, or any Chinese online store. Copy and paste the product URLs into our quick order form. We'll confirm pricing and availability.
We buy the items from the seller on your behalf. You pay us in your preferred currency and payment method. We keep you informed every step of the way — no surprises.
We notify you when your items arrive at the CocBuy warehouse. We photograph everything, check quantities, and let you know the condition of each package.
Choose your international shipping method (DHL, UPS, FedEx, ePacket). We consolidate your parcels, prepare customs documents, and send everything to your door with a tracking number.
Real-time tracking from our warehouse to your door. We email you at every milestone.
Need to wait for more items? Store your packages free for up to 90 days.
Our team is available to answer questions before, during, and after delivery.